Guiding Engagement Through Conflict

You will employ various engagement strategies to address interpersonal conflict among staff.

You will advance your skills in navigating the workplace and power dynamics through critical thinking.

You will develop your understanding of race, culture and how high and low context communication impacts the work environment.

You will demonstrate your ability to communicate effectively while engaging with different perspectives as they pertain to race, culture and lived experiences.

You will use the Thomas Kilmann Conflict Resolution Model when engaging staff during conflict.

You will demonstrate the ability to practice self-awareness to address your own self-regulation in conflict scenarios.

You will encourage diverse voices through cultural humility and understanding of how marginalized groups have been historically silenced.

You will embrace the value of resolving conflict to foster understanding, growth, and positive change within your organization.