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By the end of this course, you will be able to:

  • Identify worker safety techniques, including risk assessment strategies, situational awareness, and de-escalation techniques for high-risk situations.

  • Identify best practices for conducting initial investigative contact with children, caregivers, and collateral sources while maintaining professionalism and trauma-informed approaches.

  • Describe the principles and techniques of investigative interviews including developmental considerations, open-ended questioning, and avoiding leading or suggestive language.

  • Differentiate between spontaneous and delayed disclosures, understanding how trauma impacts memory and disclosure patterns.

  • Outline best practices for conducting subject interviews, including interviewing alleged perpetrators with neutrality, gathering corroborating information, and handling deception.

  • Define investigations and identify factors that contribute to case complexity, such as multiple victims, high-profile cases, inter-agency involvement, or conflicting accounts.

  • Explain the roles and responsibilities of CPS workers in multi-disciplinary investigations, including coordination with law enforcement, medical professionals, and legal partners.

  • Practice worker safety measures, including identifying potential threats, developing exit strategies, and using de-escalation techniques in volatile situations.

  • Demonstrate effective communication with coworkers, supervisors, and Law Enforcement to increase worker safety.

  • Create a personal plan to manage exposure to trauma and increase overall job satisfaction and well-being.

  • Conduct trauma-informed and developmentally appropriate interviews with children, ensuring information is gathered ethically and effectively.

  • Recognize and respond appropriately to spontaneous and delayed disclosures, using strategies that encourage accurate and complete information sharing.

  • Interview alleged perpetrators and subjects using neutral, fact-finding techniques, ensuring professionalism, objectivity, and adherence to legal standards.

  • Gather and analyze evidence in investigations, ensuring comprehensive documentation and collaboration with investigative partners.

  • Communicate effectively with law enforcement, medical professionals, and legal entities to ensure a coordinated response to child abuse allegations.

This training equips Child Protection Services (CPS) caseworkers to conduct investigations while prioritizing worker safety, child well-being and investigative integrity.

You will learn best practices for assessing risks, conducting trauma-informed interviews and collaborating with multi-disciplinary partners to ensure thorough and legally sound investigations. Through skill-building exercises, you will develop strategies for engaging children, caregivers, and alleged perpetrators while maintaining professionalism, neutrality, and adherence to policy and procedure.

Completion of this course confers 6 credit hours.

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